Frequently Asked Questions


Monogram ettiquette

Fonts and colors

Do you offer gift wrapping?


When will my order ship?

How long does shipping take?

Will I receive a tracking number?

Do you ship internationally?

Why did my items ship separately?

Can you ship to P.O. Boxes?


What is your refund policy?

Can I return or exchange my item?

What if my item arrives damaged or with the incorrect personalization?

What payment methods do you accept?

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